National Social Marketing Centre

e-learning

The NSMC's online training course, which is now accredited by the Chartered Institute of Marketing, combines the materials from our classroom courses - delivered to over 5,000 people  - with the planning tools and resources we have developed over the last six years. 

Who is the course aimed at?

The course is aimed at people working in a wide range of fields (transport, environment, health, financial services, crime etc.) who are seeking to influence people’s behaviours. The content will be particularly useful for local authorities, third sector, workforce development or HR staff (private and public sector) and public health bodies internationally.

What are the course aims?

The course provides an introduction to social marketing, from basic principles and terminology through to more detailed guidance on how to plan, manage and evaluate your own behaviour change programme. At the end of the course you can purchase an assessment module which is a one hour multiple choice exam based on the course's content. Successful participants will be presented with The NSMC Level 4 Social Marketing Award accredited by the Chartered Institute of Marketing (CIM).

How is it structured?

The complete course includes seven online modules which you access via your web browsers. These contain videos, animations, scenarios and quizzes with prompts and feedback to reinforce what you have learned. Each module also contains downloadable content such as guides and tools to help you to apply your new knowledge to your work.

Each module should take approximately one hour to complete. At the end of each module there is a multiple choice quiz which will test your understanding and ability to meet the learning outcomes listed at the start of each module. There is also a final quiz in Module 7 which you will need to complete for a certificate to be awarded.

The modules are divided into manageable topics and can be completed at your own pace within three months of starting your first module. Each module contains videos, links to the relevant National Occupational Standards and interactive content that will take you through the process of planning a social marketing programme. 

These are available in three options:

What is the accreditation offered by the CIM?

Participants also have the opportunity to gain The NSMC Level 4 Social Marketing Award after completing all the e-learning's seven modules by sitting a one hour multiple choice question assessment. The assessment, which can be purchased seperately to the modules, needs to be taken under exam conditions and to be independently invigilated in order to meet the CIM’s rigorous standards. Full details on the assessment requirements are provided with course purchase or are available by calling 0207799 1920. 

The presentation below shows a preview of one of the topics from the Introductory module. The full version contains sound, video and animations to accompany the content.

 

Click here to download the course brochure.

After completion

Though our online training will equip you with a good overview and working knowledge of social marketing, we also provide classroom-based training to take you to the next stage in developing your expertise. If you have specific training needs, contact Patrick on 0207 799 1920 or email p.ladbury@thensmc.com to find out how we can help you.  

 
  • "Expertly designed..."

    This training resource has been expertly designed using a modular approach. Each module is clear, concise and easy to navigate through.

     - Health Improvement Specialist

     
  • NSMC membership

    If you're working to achieve positive behaviour change, or have an interest in social marketing, then NSMC membership could be for you.  

    Benefits include:

    • Free electronic subscription to Social Marketing Quarterly
    • 20% discounts on all NSMC training
    • 50% off all e-learning modules
    • Discounts on Chartered Institute of Marketing events

    Find out more about membership benefits.

     
  • Tech specs

    Our e-learning modules will run on most platforms, but we've put together a brief technical guide to what you'll need to ensure that it will run smoothly.

    Click here to see the guide.

     
 

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Latest News & Events

28 April 2013

'Sing them something they bloody well know’ - quote from the film Zulu

I went to a fascinating presentation at a recent Chartered Institute of Marketing event  ‘ How social marketing changed attitudes and behaviour towards the army in Afghanistan and the Church in Wales. The event was part of the CIM’s social marketing interest group’s event’s calendar and focussed on marketing in war and religion.

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6 March 2013

End of the internship

Three and a half months flew by incredibly quickly and my time as an intern with The National Social Marketing Centre is finished. It’s been a great experience and there are many things I’ve worked on, and learnt, during that time:

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6 March 2013

Same behavioural problems – different solutions

I am just back from a really interesting, busy, (but occasionally relaxing!) trip to the British Virgin Islands.

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13 February 2013

The first cohort of students in our Social Marketing training programme in Jordan graduate

Following six months hard work, the participants on our first Intensive Social Marketing Training Programme graduated in front of the Head of USAID Mission in Amman, Beth Paige.  The students on the course who have all developed plans on their own social marketing projects will now apply to USAID for funds to implement these projects over the next 12 months.  The projects vary from a student led anti-litter campaign to a programme that will persuade investors to fit water saving devices in all of their new residential developments.  The next cohort will be

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11 February 2013

How 'Great Customer Experiences' can influence behaviours

 

Ogilvy Change hosted a fascinating talk last week Wednesday from Matt Watkinson on his book ‘The Ten Principles behind Great Customer Experiences’

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