Research type 
Desk research
Qualitative
Other
Region 
Local
Year of report 
2009

Summary of findings

 

COPD Groups (public):

  • Perceived health danger to quit smoking – ‘quit and you’ll die!’
  • ‘Prove it’ attitude – lack of trust in link between COPD & smoking; respondents want proof of the links to believe it
  • Denial – ‘its not me’ attitude
  • Low awareness of COPD (what it is, causes, symptoms or treatment); greater awareness of Bronchitis and also Emphysema
  • No awareness of a connection between COPD and Bronchitis or Emphysema
  • Communicate: term COPD, causes, symptoms, long term effects, proof
  • Main barriers to seeking help were victimisation as a smoker and COPD being incurable, ‘what’s the point’ attitude
  • Overcoming barriers – listen, don’t preach, explain things clearly
  • High awareness of smoking cessation services – all attempted to quit
  • How to stop smoking – financial incentive, free prescriptions, encouragement ‘well done’

Stroke Groups (public):

  • Majority knew someone who had suffered a stroke
  • Good awareness of stroke but no awareness of TIA (some awareness of ‘mini stroke’
  • High awareness of causes & symptoms of stroke (esp. physical signs)
  • However, concern over differentiation between less sever conditions (with similar symptoms) especially for less obvious symptoms
  • Majority would call 999 if symptoms of a stroke/ TIA recognised
  • Some less likely to react urgently to selves (stubborn, not bothering others)
  • Surprise that stroke is biggest cause of disability in UK; key message for communication
  • FAST campaign high recall and positive response
  • Clarity required around TIA (what to do, the term, warning sign)

Semi-structured interviews:

(Presented as a flow chart in a very abbreviated form, so difficult to comprehend. Topics included: symptoms recalled, reaction, job role, diagnosis, causes / risk factors, information, training experiences and training).

Desk research:

Not referred to.

Research objectives

 

The overall aim of the research was to identify ways forward in developing effective strategies to improve recognition of, and reactions to, symptoms of COPD, Stroke and TIA to ensure appropriate and timely referral into the relevant care pathways in Hull is achieved.

Specific areas for exploration included:

  • Experience of COPD and Stroke
  • Risk factors and causes
  • Recognition of and reaction to symptom
  • Knowledge of treatment and prognosis
  • Awareness levels of service provision
  • Understanding of what services are needed
  • Impact of social pressures on behaviour
  • Preferences for communications strategy
  • Key messages for public
  • Training and information needs in primary care

Background

 

Hull Primary Care Trust (PCT) developed a World Class Commissioning Strategy in 2008, which identified eight priority areas for NHS Hull.

NHS Hull embarked on a social marketing exercise and commissioned the ‘scoping stage’ of an intervention, to explore two of the eight priority areas - Chronic Obstructive Pulmonary Disease (COPD) and Stroke.

The overriding aim of this project was to better understand public knowledge and perceptions of COPD and Stroke, to evaluate current service provision, and indicate ways in which to inform the future development of intervention strategies to nudge and promote behaviour change, for example through marketing communications.

Quick summary

 

To better understand public knowledge and perceptions of COPD and Stroke, to evaluate current service provision, and indicate ways in which to inform the future development of intervention strategies to promote behaviour change, for example through marketing communications.

Audience Summary

Gender

 
Male
Female

Ethnicity

 

Not specified

Age

 

35+

Social Class

 

D and E

Methodology

Methodology

 

Desk research:

  • Sign posting
  • National / international campaigns
  • Research and reports

6 Focus Groups of around 8 respondents each, of which:

  • 3 COPD groups

    - aged: 35-44, 45-54, 55+

    - SOG D and E

    - Great Thornton Estate (West), Bransholme Estate (North), Preston Rd / Greatfield (East)

    - All smoke 21+ per day

    - Most smoked 20+ years

  • 3 Stoke Groups

    - Same specification as above, but no requirement to be smokers

  • 27 semi-structured interviews with stakeholders (by CATI). Stakeholders comprised:

    -  practice nurses (10)

    - health care assistants (7)

    - receptionists (10)

Other Research type

 
CATI semi-structured interviews

Data collection methodology

 
Depth interviews
Face-to-face
Focus groups
Telephone
Textual/documentary analysis

Detailed region

 
  • 6 focus groups involved a total of 46 respondents
  • 27 semi-structured interviews with stakeholders

Fieldwork dates

 

Focus groups: August 2009; Stakeholder interviews: not specified

Agree to publish

 

Private

Research agency

 
Explain market research